🚚 Shipping Policy

We ensure that your favorite spices and traditional foods reach you fresh, sealed, and safely packed.

  1. Service Area

We currently offer doorstep delivery across India, including metro cities, tier 2 and tier 3 towns.

  1. Dispatch & Delivery Timelines

Orders are usually dispatched within 1–3 business days. Delivery may take 3–7 working days, depending on your location. Rural or remote areas may require extra time.

  1. Tracking Information

Once shipped, tracking details will be shared via SMS or email. You can monitor the delivery in real-time.

  1. Shipping Charges

Shipping charges, if applicable, will be mentioned clearly at checkout before payment. Orders above a certain value may qualify for free delivery offers during promotions.

  1. Failed Deliveries

If the customer is not available to receive the order or if an incorrect delivery address is provided, the courier may attempt redelivery. Repeated failures may result in the order being returned to us. In such cases, reshipping charges will apply.

  1. Delays or Damages

Delays due to weather, strikes, or logistics partner issues are beyond our control. However, we will assist you in resolving any concerns promptly.